Fiverr Help Center

 

Responding to a Custom Order Request

The custom order feature allows buyers to contact you with details about their order (or project). This provides you with valuable information, which in turn allows you to provide a custom offer based on their details.

Note: Custom order requests are currently only available in the Programming & Tech category.

To set the custom order feature:

  1. Once logged in, place your mouse over your username and click Selling > My Gigs.
  2. At the top right of the My Gigs page, in the ACCEPTING CUSTOM ORDERS field, click the button to activate or deactivate it. By default, it's activated.

To respond to a custom order request:

  • Within your Inbox, open a message. If the buyer used the custom order feature, you can just click the Create an Offer to buyer button and respond to their request with an offer.
Have more questions? Submit a request
Powered by Zendesk