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Why was my payment declined?

Payments may be declined for a number of reasons. If your payment was declined, please review the following:

  • Make sure you entered the payment details correctly.
  • Check to see that your credit/debit card is valid, and not expired.
  • Make sure you have available funds on your card.

Generally, the payment source has more information than we do as to why your payment was declined. Therefore, we recommend checking with your bank or PayPal.

If you still have issues with your payment, try using a different payment option (i.e. if you are using PayPal, you should consider using your credit card).

If you still have issues completing your order, you can contact Customer Support.

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