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Suspicious Messages

Phishing can happen anywhere. Anyone that sends you a link to a website that looks similar to and asks you to your Fiverr account again on Fiverr is attempting to phish your account. Once you are logged into Fiverr you should not get messages asking you to log in. If you spot any user attempting to redirect you off of Fiverr to these phony links. Report it immediately to Customer Support.  

In other cases, people on Fiverr may contact you with an attachment or message to contact them off of Fiverr to arrange purchasing services directly or they may contact you on Social media channels to propose the same offer. 

  • You may not pay other users directly using any method other than ordering through the Fiverr order page. In case you have been asked to use an alternative payment method, please report it immediately here.
  • Requesting or providing Email addresses, Skype/IM usernames, telephone numbers or any other personal contact details (other than your name) to communicate outside of the Fiverr network is not permitted.

If you are contacted by a user and you do not report the message or user, and forgo adhering to our Terms of Service by contacting the user off of Fiverr, Fiverr is not held responsible for any actions that may occur outside of Fiverr.

Please see our Terms of Service sections "Limitation on Liability" for more details.

Terms of Service

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