Fiverr Help Center


Gig Photo Upload

Sometimes a Gig photo simply doesn't want to upload. Make sure you check the following before asking for further assistance: 

  • Make sure your Flash is up to date on your computer. Flash normally updates automatically for most modern browsers (Chrome, Firefox) but may still have limitations in older versions of modern browsers (Internet Explorer). 
  • Disable pop up blockers for or allow uploads/downloads through your Firewall/Anti-Virus protector from
  • Make sure your image is a JPEG or PNG.
  • Clear your cookies for - sometimes cookies can hold on to a "session" where your browser thinks its still loading an image file. Refreshing your page helps clear the session, but in most cases, clearing your cookies helps.



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