Fiverr Help Center

 

Viewing Your Payments

Viewing your payments is available on Payments page.

To view your payments:

  • Once logged in, click Buying > Transactions.

In the Payments page, you have the following details:

  • DEPOSITS & REVENUES: This is the money available in your account for purchases, made up from deposits or sales revenues.
  • ACTIVE ORDERS: This is the money you spent on orders, which are still in progress.
  • COMPLETED ORDERS: These are orders, which have been delivered by the seller and accepted by you as a completed order.
  • CURRENT BALANCE: This is money you have available in your account for purchases.

You can filter transactions in the list by selecting a status in the SHOW drop-down list. You can filter by:

  • ALL
  • DEPOSIT
  • REFUND
  • PAYMENT
  • CANCELLED PAYMENT

Statuses within the List

  • VAT Payment: This is Value Added Tax, which must be paid if you are an Israeli resident.
  • Cancelled VAT Payment Refunded to Shopping Balance: This is the VAT money returned to your account as a result of a cancellation.
  • Gig Purchased from Revenues: These are Gigs you have purchased from money made as a seller on Fiverr.
  • Revenue Payment Cancelled: This is money returned to your account as a result of a cancellation.
  • Refund requested: This represents a request for cancellation.
  • Payment Refunded: This is money returned to your account as a result of a cancellation.
  • Processing Fee Payment: This represents the processing fee if you placed an order through PayPal or credit card.  
  • Deposit from Credit Card / PayPal: This is money returned to your account as a result of a cancellation.
  • Payment for Gig Purchase: This represents payment for a Gig purchased on Fiverr.

 

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